{"id":3556,"date":"2022-12-13T18:42:39","date_gmt":"2022-12-13T09:42:39","guid":{"rendered":"https:\/\/www.y-enjin.co.jp\/medichoku\/wp\/?p=3556"},"modified":"2022-12-27T17:46:48","modified_gmt":"2022-12-27T08:46:48","slug":"kpi-kgi-difference-example","status":"publish","type":"post","link":"https:\/\/www.y-enjin.co.jp\/medichoku\/blog\/kpi-kgi-difference-example\/","title":{"rendered":"\u5e83\u5831\u306eKPI\u3068\u306f\uff01KGI\u3068\u306e\u9055\u3044\u3084\u305d\u306e\u5fc5\u8981\u6027\u3001\u76ee\u6a19\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b\u307e\u3067\u8a73\u7d30\u306b\u89e3\u8aac"},"content":{"rendered":"\n<p>\u5e83\u5831\u306f\u3001\u5e83\u544a\u3068\u306f\u7570\u306a\u308a\u660e\u78ba\u306a\u7d50\u679c\u3084\u6210\u679c\u304c\u308f\u304b\u308a\u306b\u304f\u3044\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5e83\u5831\u306eKPI\u3084KGI\u306e\u8a2d\u5b9a\u3067\u60a9\u3093\u3067\u3044\u308b\u5e83\u5831\u62c5\u5f53\u8005\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u5e83\u5831\u62c5\u5f53\u8005\u306b\u5411\u3051\u3066\u3001KPI\u3084KGI\u306e\u57fa\u790e\u7684\u306a\u77e5\u8b58\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\u3042\u308f\u305b\u3066\u3001\u5e83\u5831\u306e\u76ee\u6a19\u8a2d\u5b9a\u65b9\u6cd5\u306a\u3069\u3082\u89e3\u8aac\u3059\u308b\u305f\u3081\u3001\u81ea\u793e\u306e\u5e83\u5831\u6d3b\u52d5\u306e\u76ee\u6a19\u8a2d\u5b9a\u306b\u5f79\u7acb\u3066\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#KPI\">\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u306b\u3064\u3044\u3066<\/a><ul><li><a href=\"#KPI-2\">KPI\u3068\u306f<\/a><\/li><li><a href=\"#KPI-3\">\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u306e\u5fc5\u8981\u6027<\/a><\/li><li><a href=\"#BtoB\">\u00a0BtoB\u5e83\u5831\u306e\u7279\u5fb4<\/a><\/li><\/ul><\/li><li><a href=\"#KGI\">KGI\u3068\u306e\u9055\u3044<\/a><\/li><li><a href=\"#KPIKGI\">\u5e83\u5831\u306eKPI\u30fbKGI\u3092\u6c7a\u3081\u308b\u30dd\u30a4\u30f3\u30c8<\/a><ul><li><a href=\"#KPIKGI-2\">KPI\u3068KGI\u306f\u5206\u3051\u3066\u691c\u8a0e\u3059\u308b<\/a><\/li><li><a href=\"#KPI-4\">KPI\u306f\u5b9f\u969b\u306e\u5e83\u5831\u6d3b\u52d5\u306b\u6e96\u3058\u305f\u6570\u5024<\/a><\/li><li><a href=\"#KGI-2\">KGI\u306f\u81ea\u793e\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u8ca2\u732e\u3059\u308b\u6570\u5024<\/a><\/li><\/ul><\/li><li><a href=\"#KPI-5\">\u5e83\u5831\u306eKPI\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b<\/a><ul><li><a href=\"#KPINPS\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011NPS<\/a><\/li><li><a href=\"#KPISNS\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011SNS\u3067\u306e\u597d\u610f\u7684\u306a\u6295\u7a3f\u6570<\/a><\/li><li><a href=\"#KPI-6\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011\u30aa\u30a6\u30f3\u30c9\u30e1\u30c7\u30a3\u30a2<\/a><\/li><li><a href=\"#KPI-7\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011\u30e1\u30c7\u30a3\u30a2\u63b2\u8f09\u6570<\/a><\/li><li><a href=\"#KPI-8\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3067\u306e\u597d\u610f\u7684\u306a\u53e3\u30b3\u30df\u6570<\/a><\/li><\/ul><\/li><li><a href=\"#KGI-3\">\u5e83\u5831\u306eKGI\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b<\/a><ul><li><a href=\"#KGI-4\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u8ca9\u58f2\u6570<\/a><\/li><li><a href=\"#KGI-5\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u58f2\u4e0a\u9ad8<\/a><\/li><li><a href=\"#KGI-6\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306e\u55b6\u696d\u30ea\u30fc\u30c9\u7372\u5f97<\/a><\/li><li><a href=\"#KGI-7\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u30a4\u30d9\u30f3\u30c8\u306a\u3069\u306e\u53c2\u52a0\u6570<\/a><\/li><li><a href=\"#KGI-8\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u63a1\u7528\u8005\u6570<\/a><\/li><\/ul><\/li><li><a href=\"#i\">\u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h2><span id=\"KPI\">\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u306b\u3064\u3044\u3066<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u3068\u306f\u4f55\u306a\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001KPI\u306e\u6982\u8981\u3084\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u306e\u5fc5\u8981\u6027\u306a\u3069\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPI-2\">KPI\u3068\u306f<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">KPI\u3068\u306f\u300cKey Performance Indicator\u300d\u3092\u7565\u3057\u305f\u8a00\u8449\u3067\u3001\u65e5\u672c\u8a9e\u306b\u3059\u308b\u3068\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u3068\u306a\u308a\u307e\u3059\u3002\u7d44\u7e54\u3068\u3057\u3066\u306e\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u696d\u7e3e\u8a55\u4fa1\u304c\u91cd\u8981\u3067\u3059\u304c\u3001\u305d\u306e\u305f\u3081\u306e\u6307\u6a19\u304cKPI\u3067\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u9054\u6210\u72b6\u6cc1\u3092\u5b9a\u70b9\u89b3\u6e2c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u76ee\u6a19\u3068\u306e\u30ae\u30e3\u30c3\u30d7\u304c\u3042\u308b\u5834\u5408\u306b\u306f\u3001\u7d44\u7e54\u3068\u3057\u3066\u306e\u884c\u52d5\u304c\u60f3\u5b9a\u901a\u308a\u3067\u306a\u3044\u3053\u3068\u3092\u793a\u3057\u3066\u304a\u308a\u3001\u884c\u52d5\u306e\u4fee\u6b63\u306a\u3069\u306e\u5bfe\u7b56\u304c\u6253\u3066\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7d44\u7e54\u306e\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u696d\u7e3e\u7ba1\u7406\u8a55\u4fa1\u306e\u305f\u3081\u306b\u91cd\u8981\u306a\u6307\u6a19\u3068\u306a\u308bKPI\u306e\u8a2d\u5b9a\u3092\u6b63\u3057\u304f\u884c\u3046\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPI-3\">\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u306e\u5fc5\u8981\u6027<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u306fKPI\u6307\u6a19\u304c\u3042\u3044\u307e\u3044\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3082\u591a\u304f\u3042\u308a\u307e\u3059\u304c\u3001\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3057\u3066\u52b9\u679c\u6e2c\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5e83\u5831\u306f\u5e83\u544a\u306a\u3069\u3068\u306f\u7570\u306a\u308a\u3001\u6210\u679c\u306e\u898b\u3048\u306b\u304f\u3044\u696d\u52d9\u3067\u3059\u3002KPI\u3092\u7d30\u304b\u304f\u8a2d\u5b9a\u3057\u3066\u304a\u304b\u306a\u3051\u308c\u3070\u3001\u793e\u5185\u3078\u306e\u8ca2\u732e\u5ea6\u306a\u3069\u3092\u8a55\u4fa1\u3055\u308c\u306b\u304f\u304f\u306a\u308b\u305f\u3081\u3001\u6b63\u3057\u3044KPI\u3092\u8a2d\u5b9a\u3057\u3066\u6210\u679c\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u76ee\u6a19\u8a2d\u5b9a\u306b\u3088\u308a\u3001\u4f01\u696d\u306e\u73fe\u72b6\u3068\u76ee\u6a19\u3068\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u8a8d\u8b58\u3067\u304d\u3001\u76ee\u6a19\u9054\u6210\u306e\u305f\u3081\u306e\u8ab2\u984c\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u5e83\u5831\u6d3b\u52d5\u306e\u7d99\u7d9a\u7684\u306a\u6d3b\u52d5\u3084\u52b9\u679c\u7684\u306a\u65bd\u7b56\u306e\u518d\u73fe\u6027\u5411\u4e0a\u306a\u3069\u3082\u898b\u8fbc\u3081\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"BtoB\"><b>\u00a0BtoB\u5e83\u5831\u306e\u7279\u5fb4<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">BtoB\u3068BtoC\u3067\u306f\u3001\u9867\u5ba2\u5c64\u304c\u7570\u306a\u308a\u307e\u3059\u3002BtoB\u3067\u306f\u3001\u500b\u4eba\u3067\u306f\u306a\u304f\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306a\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u5c0e\u5165\u307e\u3067\u306e\u691c\u8a0e\u671f\u9593\u304c\u9577\u3044\u30011\u4eba\u3067\u306f\u306a\u304f\u62c5\u5f53\u8005\u3084\u4e0a\u53f8\u306a\u3069\u6570\u4eba\u3067\u691c\u8a0e\u3059\u308b\u30b1\u30fc\u30b9\u304c\u591a\u3044\u3001\u3068\u3044\u3046\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">BtoB\u5e83\u5831\u3067\u306f\u3001\u76f4\u63a5\u7684\u306a\u7d50\u679c\u304c\u308f\u304b\u308a\u306b\u304f\u3044\u305f\u3081\u3001\u76ee\u7684\u3068KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306f\u3042\u308b\u7a0b\u5ea6\u306e\u5de5\u592b\u304c\u5fc5\u8981\u3067\u3059\u3002\u307e\u305f\u3001BtoC\u3068\u306f\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306e\u5f79\u5272\u3082\u7570\u306a\u308b\u305f\u3081\u3001\u305d\u306e\u70b9\u3082\u542b\u3081\u3066KPI\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span id=\"KGI\">KGI\u3068\u306e\u9055\u3044<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">KGI\u3068\u306f\u3001\u300cKey Goal Indicator\uff08\u30ad\u30fc\u30fb\u30b4\u30fc\u30eb\u30fb\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\uff09\u300d\u3092\u7565\u3057\u305f\u8a00\u8449\u3067\u3001\u65e5\u672c\u8a9e\u306b\u8a33\u3059\u3068\u7d4c\u55b6\u76ee\u6a19\u9054\u6210\u6307\u6a19\u3068\u306a\u308a\u307e\u3059\u3002\u7c21\u5358\u306b\u3044\u3048\u3070\u3001\u7d4c\u55b6\u6226\u7565\u3084\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u3092\u9054\u6210\u3059\u308b\u3046\u3048\u3067\u3001\u3069\u3053\u3092\u30b4\u30fc\u30eb\u306b\u3059\u308b\u306e\u304b\u3001\u3069\u306e\u3088\u3046\u306a\u5185\u5bb9\u3092\u6210\u679c\u3068\u307f\u306a\u3059\u306e\u304b\u3092\u6c7a\u3081\u308b\u305f\u3081\u306e\u6307\u6a19\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">KGI\u306f\u6700\u7d42\u7684\u306a\u76ee\u6a19\u9054\u6210\u306e\u5ea6\u5408\u3044\u3092\u6e2c\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002\u4e00\u65b9\u3001KPI\u306f\u5b9a\u70b9\u89b3\u6e2c\u3067\u304d\u308b\u6307\u6a19\u3067\u3001\u4e2d\u9593\u7684\u306a\u6570\u5024\u6307\u6a19\u3068\u3057\u3066\u7528\u3044\u3089\u308c\u307e\u3059\u3002\u3064\u307e\u308a\u3001KPI\u306fKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u308a\u3001\u5e83\u5831\u306b\u304a\u3044\u3066\u3082KPI\u30fbKGI\u53cc\u65b9\u3092\u6b63\u3057\u304f\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span id=\"KPIKGI\">\u5e83\u5831\u306eKPI\u30fbKGI\u3092\u6c7a\u3081\u308b\u30dd\u30a4\u30f3\u30c8<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u306eKPI\u30fbKGI\u3092\u6c7a\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001\u4ee5\u4e0b\u3067\u89e3\u8aac\u3059\u308b3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPIKGI-2\">KPI\u3068KGI\u306f\u5206\u3051\u3066\u691c\u8a0e\u3059\u308b<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">KGI\u3068KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001\u305d\u308c\u305e\u308c\u3092\u5206\u3051\u3066\u8003\u3048\u307e\u3057\u3087\u3046\u3002KGI\u306f\u6700\u7d42\u76ee\u6a19\u30fb\u30b4\u30fc\u30eb\u3067\u3042\u308a\u3001KPI\u3092\u30b4\u30fc\u30eb\u306b\u8fd1\u3065\u304f\u305f\u3081\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30b4\u30fc\u30eb\u3067\u3042\u308bKGI\u3092\u8a2d\u5b9a\u3057\u3066\u304b\u3089\u3001\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u5206\u89e3\u3057\u3066\u3001\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1\u3064\u306e\u76ee\u6a19\uff08KGI\uff09\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u9053\u306e\u308a\u306f1\u3064\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3055\u307e\u3056\u307e\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u7d44\u307f\u5408\u308f\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u30b1\u30fc\u30b9\u3082\u3042\u308a\u3001\u8907\u6570\u306eKPI\u304c\u7d61\u307f\u5408\u3063\u3066KGI\u9054\u6210\u306b\u8fd1\u3065\u304f\u3068\u3044\u3046\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u52b9\u679c\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306b\u306f\u3001KGI\u3092\u8a2d\u5b9a\u3057\u3066\u304b\u3089\u5206\u89e3\u3059\u308b\u3068\u3044\u3046\u6d41\u308c\u3092\u5b88\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPI-4\">KPI\u306f\u5b9f\u969b\u306e\u5e83\u5831\u6d3b\u52d5\u306b\u6e96\u3058\u305f\u6570\u5024<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">KPI\u306f\u5e83\u5831\u6d3b\u52d5\u306e\u884c\u52d5\u76ee\u6a19\u3068\u306a\u308b\u6307\u6a19\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5b9f\u969b\u306b\u884c\u3063\u3066\u3044\u308b\u5e83\u5831\u696d\u52d9\u306b\u6cbf\u3063\u3066\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u5e83\u5831\u6d3b\u52d5\u3068\u3057\u3066\u306f\u3001\u30e1\u30c7\u30a3\u30a2\u30a2\u30d7\u30ed\u30fc\u30c1\u3084\u30aa\u30a6\u30f3\u30c9\u30e1\u30c7\u30a3\u30a2\u306e\u904b\u55b6\u3001\u81ea\u793e\u306e\u30d5\u30a1\u30f3\u3092\u3064\u304f\u308b\u305f\u3081\u306eSNS\u904b\u7528\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u65e5\u5e38\u7684\u306b\u62c5\u5f53\u3057\u3066\u3044\u308b\u696d\u52d9\u306b\u3064\u3044\u3066\u3001\u76ee\u6a19\u3068\u306a\u308b\u6570\u5024\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">KPI\u306f\u6700\u7d42\u7684\u306a\u30b4\u30fc\u30eb\u3067\u3042\u308bKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u3001\u30d7\u30ed\u30bb\u30b9\u3068\u306a\u308b\u6307\u6a19\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306fKGI\u3092\u5206\u89e3\u3057\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u30d7\u30ed\u30bb\u30b9\u304c\u5fc5\u8981\u306a\u306e\u304b\u3092\u691c\u8a0e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001KGI\u3068\u7d10\u3065\u3051\u308b\u3053\u3068\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KGI-2\">KGI\u306f\u81ea\u793e\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u8ca2\u732e\u3059\u308b\u6570\u5024<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">KGI\u306f\u3001\u7d44\u7e54\u5168\u4f53\u3068\u3057\u3066\u9054\u6210\u3059\u3079\u304d\u76ee\u6a19\u30fb\u30b4\u30fc\u30eb\u306e\u3053\u3068\u3067\u3059\u3002\u5e83\u5831\u306f\u3001\u55b6\u696d\u3084\u5e83\u544a\u306a\u3069\u306e\u3088\u3046\u306b\u58f2\u4e0a\u3084\u6210\u7d04\u6570\u3068\u3044\u3063\u305f\u76f4\u63a5\u7684\u306a\u6210\u679c\u304c\u898b\u3048\u306a\u3044\u305f\u3081\u3001\u76ee\u6a19\u8a2d\u5b9a\u304c\u96e3\u3057\u3044\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3057\u304b\u3057\u3001\u7d44\u7e54\u306e\u4e00\u696d\u52d9\u3068\u3057\u3066\u884c\u3046\u4ee5\u4e0a\u3001\u7d4c\u55b6\u6226\u7565\u3084\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306a\u3069\u306b\u8ca2\u732e\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u7d44\u7e54\u3068\u3057\u3066\u306e\u76ee\u6a19\u3084\u30b4\u30fc\u30eb\u3092\u628a\u63e1\u3057\u3001\u7d4c\u55b6\u8005\u306e\u8003\u3048\u3092\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u9069\u5207\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u5e83\u5831\u6d3b\u52d5\u306f\u30c0\u30a4\u30ec\u30af\u30c8\u306a\u6210\u679c\u306f\u898b\u3048\u306b\u304f\u3044\u3067\u3059\u304c\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u63f4\u8b77\u5c04\u6483\u3068\u3057\u3066\u306e\u5f71\u97ff\u529b\u304c\u3042\u308a\u307e\u3059\u3002\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u30fbKGI\u306e\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u306f\u6b21\u9805\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span id=\"KPI-5\">\u5e83\u5831\u306eKPI\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u306eKPI\u8a2d\u5b9a\u306f\u3069\u306e\u3088\u3046\u306b\u884c\u3048\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u4ee5\u4e0b\u3067\u306f\u3001\u5e83\u5831\u306b\u304a\u3051\u308bKPI\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b\u30925\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPINPS\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011NPS<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">NPS\u306f\u300c\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\u300d\u3092\u7565\u3057\u305f\u8a00\u8449\u3067\u3059\u3002NPS\u3067\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u611b\u7740\u3084\u4fe1\u983c\u306a\u3069\u306e\u76ee\u306b\u306f\u898b\u3048\u306a\u3044\u3082\u306e\u3092\u6570\u5024\u5316\u3057\u3066\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u7b97\u51fa\u3057\u307e\u3059\u3002\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u304c\u5411\u4e0a\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u30a2\u30c3\u30d7\u3084\u9867\u5ba2\u5358\u4fa1\u306e\u5411\u4e0a\u306a\u3069\u306b\u3064\u306a\u304c\u308b\u305f\u3081\u3001\u5e83\u5831\u62c5\u5f53\u4ee5\u5916\u306b\u3082\u308f\u304b\u308a\u3084\u3059\u3044\u6307\u6a19\u3068\u3057\u3066\u793a\u305b\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPISNS\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011SNS\u3067\u306e\u597d\u610f\u7684\u306a\u6295\u7a3f\u6570<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">SNS\u3067\u7b2c\u4e09\u8005\u304c\u767a\u4fe1\u3059\u308b\u3001\u81ea\u793e\u3084\u81ea\u793e\u5546\u54c1\u3001\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u306e\u7d39\u4ecb\u3001\u597d\u610f\u7684\u306a\u6295\u7a3f\u306a\u3069\u306f\u5e83\u544a\u3088\u308a\u4fe1\u983c\u6027\u304c\u9ad8\u3044\u3068\u3044\u3046\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002\u5ba2\u89b3\u7684\u306a\u8996\u70b9\u304b\u3089\u306e\u6295\u7a3f\u304c\u5e83\u307e\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u304b\u3089\u306e\u597d\u611f\u5ea6\u3084\u4fe1\u983c\u6027\u304c\u9ad8\u307e\u308b\u30b1\u30fc\u30b9\u304c\u3042\u308b\u305f\u3081\u3001SNS\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30d5\u30a9\u30ed\u30ef\u30fc\u6570\u3092KPI\u306b\u8a2d\u5b9a\u3059\u308b\u65b9\u6cd5\u3082\u3042\u308b\u3088\u3046\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u597d\u610f\u7684\u306a\u6295\u7a3f\u6570\u306e\u307b\u3046\u304c\u5e83\u5831\u52b9\u679c\u306f\u3088\u308a\u9ad8\u307e\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPI-6\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011\u30aa\u30a6\u30f3\u30c9\u30e1\u30c7\u30a3\u30a2<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30aa\u30a6\u30f3\u30c9\u30e1\u30c7\u30a3\u30a2\u3068\u306f\u3001\u81ea\u793e\u3067\u4fdd\u6709\u3057\u3066\u3044\u308b\u30e1\u30c7\u30a3\u30a2\u306e\u3053\u3068\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u30aa\u30a6\u30f3\u30c9\u30e1\u30c7\u30a3\u30a2\u306fPV\u6570\u306e\u5206\u6790\u3060\u3051\u3067\u306a\u304f\u3001CV\u6570\u3084\u691c\u7d22\u6d41\u5165\u306a\u3069\u306e\u5206\u6790\u304c\u53ef\u80fd\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5e83\u5831\u6d3b\u52d5\u306e\u4e2d\u3067\u3082\u8ab2\u984c\u3084\u6210\u679c\u306e\u898b\u3048\u308b\u5316\u304c\u3057\u3084\u3059\u304f\u3001PDCA\u3092\u56de\u3057\u3084\u3059\u3044\u6d3b\u52d5\u3067\u3059\u3002\u30aa\u30a6\u30f3\u30c9\u30e1\u30c7\u30a3\u30a2\u306e\u76ee\u7684\u306b\u5408\u308f\u305b\u3066\u3001KPI\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPI-7\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011\u30e1\u30c7\u30a3\u30a2\u63b2\u8f09\u6570<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u5e83\u5831\u62c5\u5f53\u8005\u304cKPI\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u6307\u6a19\u304c\u3001\u30e1\u30c7\u30a3\u30a2\u63b2\u8f09\u6570\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u3084\u307f\u304f\u3082\u306b\u63b2\u8f09\u6570\u3060\u3051\u3092\u6307\u6a19\u3068\u3059\u308b\u3053\u3068\u306b\u306f\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u30e1\u30c7\u30a3\u30a2\u63b2\u8f09\u306f\u3001\u53d6\u308a\u6271\u3046\u5185\u5bb9\u306e\u5927\u304d\u3055\u3060\u3051\u3067\u306a\u304f\u3001\u4e8b\u4ef6\u3084\u4e8b\u6545\u306a\u3069\u306e\u5916\u90e8\u7684\u306a\u8981\u56e0\u304b\u3089\u3082\u5f71\u97ff\u3092\u53d7\u3051\u308b\u305f\u3081\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30e1\u30c7\u30a3\u30a2\u63b2\u8f09\u6570\u3092KPI\u3068\u3059\u308b\u5834\u5408\u306b\u306f\u3001\u6ce8\u76ee\u3059\u308b\u30e1\u30c7\u30a3\u30a2\u3092\u6c7a\u3081\u3066\u305d\u306e\u30e1\u30c7\u30a3\u30a2\u3078\u306e\u63b2\u8f09\u6570\u3092\u30ab\u30a6\u30f3\u30c8\u3059\u308b\u65b9\u6cd5\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u307e\u305f\u3001\u63b2\u8f09\u6570\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u63b2\u8f09\u5185\u5bb9\u306e\u300c\u8cea\u300d\u304c\u5927\u5207\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30e1\u30c7\u30a3\u30a2\u63b2\u8f09\u306f\u4f01\u696d\u3078\u306e\u30a4\u30f3\u30d1\u30af\u30c8\u3082\u5f37\u304f\u5f71\u97ff\u529b\u304c\u9ad8\u3044\u305f\u3081\u3001\u81ea\u793e\u306e\u7406\u5ff5\u3084\u8003\u3048\u65b9\u3068\u5408\u3063\u305f\u30e1\u30c7\u30a3\u30a2\u3092\u91cd\u70b9\u30e1\u30c7\u30a3\u30a2\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u306b\u3088\u308a\u3001PDCA\u3092\u56de\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KPI-8\">\u3010\u5e83\u5831\u306eKPI\u306e\u5177\u4f53\u4f8b\u3011\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3067\u306e\u597d\u610f\u7684\u306a\u53e3\u30b3\u30df\u6570<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u969b\u306b\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3092\u53c2\u8003\u306b\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3082\u591a\u3044\u305f\u3081\u3001\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u4e0a\u306e\u826f\u3044\u610f\u898b\u3092KPI\u306b\u3059\u308b\u3068\u3044\u3046\u65b9\u6cd5\u3082\u3042\u308a\u307e\u3059\u3002\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3067\u597d\u610f\u7684\u306a\u6295\u7a3f\u304c\u591a\u3044\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306f\u4fe1\u983c\u5ea6\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u8cfc\u5165\u3084\u5229\u7528\u306e\u5224\u65ad\u6750\u6599\u3068\u306a\u308b\u30b1\u30fc\u30b9\u3082\u591a\u304f\u3001\u826f\u3044\u610f\u898b\u304c\u591a\u3044\u307b\u3069\u8cfc\u8cb7\u78ba\u7387\u306f\u9ad8\u307e\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EC\u30b5\u30a4\u30c8\u3067\u306e\u8cfc\u8cb7\u884c\u52d5\u3067\u306f\u3001\u591a\u304f\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u53e3\u30b3\u30df\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u53e3\u30b3\u30df\u306e\u91cd\u8981\u5ea6\u306f\u9ad8\u304f\u3001\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u3067\u306e\u597d\u610f\u7684\u306a\u53e3\u30b3\u30df\u3092\u5897\u3084\u3059\u3053\u3068\u3067\u3001\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span id=\"KGI-3\">\u5e83\u5831\u306eKGI\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u306eKGI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001\u5e83\u5831\u306b\u304a\u3051\u308bKGI\u8a2d\u5b9a\u306e\u5177\u4f53\u4f8b\u30925\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KGI-4\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u8ca9\u58f2\u6570<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u52d9\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8a8d\u77e5\u5ea6\u3092\u9ad8\u3081\u308b\u3068\u3044\u3046\u5f79\u5272\u3092\u62c5\u3046\u5834\u5408\u306b\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8ca9\u58f2\u6570\u3092\u76ee\u6a19\u5024\u306b\u8a2d\u5b9a\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u5546\u54c1\u306a\u3069\u306e\u8a8d\u77e5\u5ea6\u304c\u5411\u4e0a\u3057\u305f\u7d50\u679c\u3001\u8cfc\u5165\u8005\u306e\u5897\u52a0\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002\u8ca9\u58f2\u6570\u304c\u5897\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u76f4\u63a5\u7684\u306b\u58f2\u4e0a\u3068\u3044\u3046\u90e8\u5206\u3078\u306e\u8ca2\u732e\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KGI-5\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u58f2\u4e0a\u9ad8<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u81ea\u793e\u3084\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u306e\u30d5\u30a1\u30f3\u3065\u304f\u308a\u306e\u5f79\u5272\u3092\u5e83\u5831\u304c\u62c5\u5f53\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u306f\u3001\u58f2\u4e0a\u9ad8\u3092\u76ee\u6a19\u6570\u5024\u306b\u8a2d\u5b9a\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u81ea\u793e\u306e\u30d5\u30a1\u30f3\u304c\u591a\u304f\u306a\u308c\u3070\u306a\u308b\u307b\u3069\u3001\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u304c\u9078\u3070\u308c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u5358\u4fa1\u304c\u30a2\u30c3\u30d7\u3057\u305f\u308a\u30ea\u30d4\u30fc\u30c8\u7387\u304c\u5411\u4e0a\u3057\u305f\u308a\u3059\u308b\u305f\u3081\u3001\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u8ca2\u732e\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KGI-6\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306e\u55b6\u696d\u30ea\u30fc\u30c9\u7372\u5f97<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u3088\u3044\u30b5\u30fc\u30d3\u30b9\u3067\u3082\u3001\u8a8d\u77e5\u3055\u308c\u3066\u3044\u306a\u3051\u308c\u3070\u9867\u5ba2\u7372\u5f97\u306b\u3064\u306a\u304c\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u5e83\u5831\u6d3b\u52d5\u3067\u306f\u81ea\u793e\u3084\u81ea\u793e\u5546\u54c1\u3001\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u306e\u8a8d\u77e5\u5ea6\u5411\u4e0a\u304c\u91cd\u8981\u306a\u5f79\u5272\u3067\u3059\u3002\u8a8d\u77e5\u5ea6\u304c\u9ad8\u307e\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u7d50\u679c\u3068\u3057\u3066\u554f\u3044\u5408\u308f\u305b\u304c\u5897\u52a0\u3057\u3001\u55b6\u696d\u30ea\u30fc\u30c9\u7372\u5f97\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u6d41\u308c\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u3078\u8ca2\u732e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KGI-7\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u30a4\u30d9\u30f3\u30c8\u306a\u3069\u306e\u53c2\u52a0\u6570<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u81ea\u793e\u3067\u30bb\u30df\u30ca\u30fc\u3084\u5c55\u793a\u4f1a\u3068\u3044\u3063\u305f\u30a4\u30d9\u30f3\u30c8\u3092\u958b\u50ac\u3059\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u305d\u306e\u5834\u5408\u306b\u306f\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u96c6\u5ba2\u4eba\u6570\u3092\u8a2d\u5b9a\u3057\u3066\u3001KGI\u76ee\u6a19\u3068\u3059\u308b\u3068\u3044\u3046\u65b9\u6cd5\u3082\u3042\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u60c5\u5831\u3092\u767a\u4fe1\u3057\u3066\u544a\u77e5\u3092\u3057\u3066\u3001\u5b9f\u969b\u306b\u53c2\u52a0\u3057\u305f\u4eba\u6570\u304c\u96c6\u5ba2\u4eba\u6570\u3068\u306a\u308a\u307e\u3059\u3002\u30a4\u30d9\u30f3\u30c8\u96c6\u5ba2\u304b\u3089\u30ea\u30fc\u30c9\u5275\u51fa\u306b\u3064\u306a\u304c\u308b\u305f\u3081\u3001\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u8ca2\u732e\u5ea6\u3082\u9ad8\u3081\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span id=\"KGI-8\">\u3010\u5e83\u5831\u306eKGI\u306e\u5177\u4f53\u4f8b\u3011\u63a1\u7528\u8005\u6570<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5e83\u5831\u696d\u52d9\u306f\u591a\u5f69\u3067\u3001\u4eba\u4e8b\u7684\u306a\u696d\u52d9\u3092\u62c5\u5f53\u3057\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u5834\u5408\u306b\u306f\u3001\u63a1\u7528\u4eba\u6570\u3092\u76ee\u6a19\u6570\u5024\u3068\u3057\u3066KGI\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u63a1\u7528\u5e83\u5831\u306f\u5b9f\u969b\u306b\u5c31\u8077\u30fb\u8ee2\u8077\u6d3b\u52d5\u3092\u3057\u3066\u3044\u308b\u4eba\u6750\u3060\u3051\u3067\u306a\u304f\u3001\u6f5c\u5728\u7684\u306a\u63a1\u7528\u5e83\u5831\u8005\u3068\u306e\u95a2\u4fc2\u69cb\u7bc9\u304c\u53ef\u80fd\u3067\u3059\u3002\u81ea\u793e\u306e\u6c42\u4eba\u306b\u8208\u5473\u304c\u3042\u308b\u4eba\u3092\u5897\u3084\u3057\u63a1\u7528\u4eba\u6570\u3092\u5897\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u8ca2\u732e\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span 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